Recommendations represent around 40% of all new business in terms of Landlord AND Tenant recommendations.

 

We are proud to receive so much business from recommendation and this is testimony to the excellent level of Customer Service we provide right across the breadth of the business.

 

Many estate agents and builders also recommend our services as do many local businesses and current/previous tenants.

It is for this reason that we will NOT compromise in the tenant selection process and we will not award commission payments to our agents involved in letting. Selecting the wrong tenant will cause a problematic tenancy and, ultimately, could cause financial loss to our Landlord.

 

In addition, more work is created for us as the Agent during a problematic tenancy so getting the tenant selection right in the first place is in the interests of all parties involved.

 

We employ the same care and attention in letting and managing our private Landlords’ properties as we do our own.

 

If we did not place so much emphasis on selecting the right tenant then we could not benefit from such a high volume of valuable recommendations. It is our aim to increase the number of recommendations by continually improving our working practices and resulting high level of Customer Service.