Every cupboard door is opened and recorded. We also record the condition of the inside of the cooker, down the loo!, the meter readings and the condition of the garden.
The Tenant receives a copy of the video in DVD format. This is important. We ask the Tenant(s) to view the DVD and check we have included all defects..
Many people see the video inventory as a means to protect the property from damage caused by Tenants. In reality it serves two purposes; protecting the Landlord against any potential damage/cleaning issues but also it helps to protect the Tenant’s deposit by ensuring that we do not make charges for defects which existed prior to the tenancy.
Lack of video evidence is the main reason Landlords lose out in disputes over deposit returns. A video inventory is absolutely essential.